Main features

• Our billing system (PortaBilling) provides Web-based tools to analyze and respond to customer behavior and activity in real time.
• Multi-lingual Self-care WEB-based interface to view your balance, CDRs and statistics
• Web interfaces providing up-to-the-minute account information are available for both subscribers and customer service representatives.
• Customer self-care reduces operational costs, while giving subscribers the personalized online service they demand - at any time and from anywhere.
• Service providers with remote operation centers can provide full customer service capabilities locally with our Web applications.
• Customer service representatives can create, search for and modify accounts, and view customer activity and balances.
• Early warning Email prevents customers from running out of credit limit
• The resulting service quality builds customer loyalty and increases traffic volume.

Services Providers and Resellers' side

Any time by using your personal access information (login, password) to multi-lingual self-care WEB-based interface you can supervise/monitor all information you need:

• Create tariffs and products
• Create customers and his sip-accounts
• Configure logins and passwords to customer's self-care interface for each of your customers and any of them can get an access to the same information concerning their accounts
• Apply tariffs, products and payments 
• Change the current balances of your customers' accounts (by adding payments or applying credit limits)
• View your own and customers' accounts status, current balance, CDRs, invoices, contents history and statistics
• The financial control is managed automatically by the system
• Early warning Email prevents you from running out of credit limit
• When customer's balance becomes 0 all accounts of this customer will be blocked immediately and automatically; and you or customer will be informed of this event by E-mail.
• E-commerce module. Available payment methods: PayPal, MoneyBookers, VISA, Master Cards

Customers' side

Using your personal access information (login, password) to self-care WEB-based interface you can check all information you need:

• View your accounts status
• View your current balance and schedule your payments 
• View your CDRs & invoices
• View your history and statistics
• Early warning Email prevents you from running out of credit limit
• E-commerce module. Available payment methods: PayPal, MoneyBookers, VISA, Master Cards

See also these related topics:

• VoIP Callshop Solution
• VoIP Offices Solution
• VoIP Residences Solution
  
• VoIP Calling cards    
  
• VoIP Callback Solution 
  
• VoIP A-Z Terminations 
• VoIP Services Providers   
• VoIP Reseller Program
• VoIP Billing Software
• VoIP Display Unit in Booth
• VoIP SoftPhone
• VoIP Phone numbers / DID